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The BCP senior management committee is responsible for the oversight, initiation, planning, approval, testing and audit of the BCP.It also implements the BCP, coordinates activities, approves the BIA survey, oversees the creation of continuity plans and reviews the results of quality assurance activities.
To determine the loss of revenue, it is necessary to determine which processes and functions that support service or product delivery are involved with the creation of revenue.
If these processes and functions are not performed, is revenue lost? If services or goods cannot be provided, would the organization lose revenue?
This step determines what goods or services it must be delivered.
Information can be obtained from the mission statement of the organization, and legal requirements for delivering specific services and products.
If a business function or process is inoperable, how long would it take before additional expenses would start to add up?
How long could the function be unavailable before extra personnel would have to be hired?
Even though buildings were destroyed and blocks of Manhattan were affected, businesses and institutions with good continuity plans survived.
The lessons learned include: Continuous Service Delivery Assurance (CSDA) is a commitment to continuous delivery of critical services that avoids immediate severe disruption to an organization.
If so, how much revenue, and for what length of time?
If clients cannot access certain services or products would they then to go to another provider, resulting in further loss of revenue?